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Living your

BEST life!

Liberating Lives

Who we are

Liberating Lives’ mission is to improve the quality of life of people living with disability and their families by providing integrated care, wellness, and lifestyle programs in inclusive communities set in beautiful location.

Liberating Lives provides equal access to integrated support, accommodation, and purposeful wellness activities to NDIS Participants, facilitating full participation in the community in an environment of caring, compassion and empowerment that values the individual for all their abilities. Participants are supported and encouraged to follow their passion and achieve their goals.

We proudly provide safe, supportive & inclusive environments

Wellness Australia Group / WAG

Our Values 



Understanding and empathy for others


Integrating learning

A culture that fosters innovation in service delivery



Accepting and honouring diversity in individuals


Quality of life

Wellness and lifestyle focus using exercise, nutrition and mindfulness



Committing to the rights and needs of those we serve



Acting towards all with generosity and care



Appreciating partner contributions and working as a team



In all we do



Being open to change and accepting of the inevitability that change is the only constant


Meet our Team


With over 20 years of experience across the human services sector and passionate about equity, Julie is General Manager of our care team. Julie has a passion for creating opportunities for all to live their best life through exploring innovative and inclusive possibilities. Julie challenges the norm and loves to have fun whilst leading people to be the best version of themselves, creating environments in which everyone feels safe and valued, with a sense of belonging and purpose. Julie works across all of our locations and is our key go-to person on all matters relating to our programs and care services.


Lauren is General Manager of our finance and administration teams and works closely with Julie and Lachlan to deliver the Wellness Australia Group vision. Lauren is a provisionally registered Psychologist with AHPRA and an Associate Member of the Australian Psychological Society. Lauren is passionate about applying the knowledge and methods of psychology to understand and help older Australians and people living with disability to pursue their aspirations, improve their quality of life, maintain wellbeing, overcome problems, and achieve their maximum potential. Lauren holds a Bachelor of Science (Honours) and is a Justice of the Peace.


James is someone you always want on your team: knowledgeable, calm and friendly whilst always getting things done. James brings an abundance of experience from the disability sector and insight from the NDIA LAC program. James is the Community Care Manager for the Gold Coast and oversees the Short Term Accommodation for the southern region.


Iona is our STA Care Manager and provides leadership and guidance to our Care Managers in this important service area. Iona has a unique ability to connect with people living with complex care requirements and provide the highest quality support systems to meet individual needs. Iona has an incredible eye for detail and strongly advocates for people with disabilities to live their best lives.


Lachlan is the Managing Director of Wellness Australia Group and brings a deeply personal perspective to his work to achieve Wellness Australia Group's mission. Lachlan believes in the goodness of humanity and that kindness always is the best philosophy. Lachlan’s draws from his experience across finance, national and international businesses, hotel and resort management, and aged care to create leading edge inclusive communities and programs that will create social change.

Wellness Australia Group / WAG

Values Based Selection Process

Liberating Lives provides a safe and inclusive workspace for all. Team members are recruited through a values-based selection process and all successful applicants undergo stringent security screening and are provided with CPR and First Aid training.

Liberating Lives respects the special place our nation's first people hold in our communities and encourage applications from Aboriginal and Torres Strait Islander people, people living with a disability, LGBTQIA+ community, people from culturally and linguistically diverse backgrounds, and people of mature age. Liberating Lives is committed to creating social change and inclusive opportunities for everyone.

Liberating Lives values every team member and provides individual pathways for each person to reach their career goals. We provide ongoing training for all and team members and team members are encouraged to work to their strengths and areas of passion.


Important Policies

General Client Related Policies


  • Intake and Referral Policy

  • Duty of Care and Dignity of Risk Policy

  • Rights to Service User Policy

  • Transition from Programs Policy

  • Service Delivery Policy

  • Critical Incident Policy

  • Privacy Policy

  • Privacy Policy – Easy Read

  • Complaints Policy

  • Complaints Policy – Easy Read

  • Code of Conduct Policy

Other Organisational Policies


  • Volunteer Policy

  • Fraud & Corruption Policy

  • Whistleblowing Policy

  • Workplace Harassment Policy

  • Workplace Equity and Diversity Policy

  • Work Health and Safety Policy

  • Legal and Contractual Compliance Policy

  • Continuous Quality Improvement Policy

  • Risk Management Policy

  • Sustainability Policy

  • Communication and Marketing Policy

Housing Operating Policies, Procedures and Guidelines


  • Establishing Tenancies

  • Rent Setting and Management

  • Tenants Rights and Participation

  • Tenancy Management

  • Ending Tenancies

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